Managing Your Appointment Book
How to have a more constructive day by managing your appointment book – watch Berni Ireland’s video on Time Management.
A crucial tip to enhance your communication with clients – Click here to watch Berni Ireland explain how to let others have the glory.
How is your reception phone being answered? Click here to find out how.
In-Office Success Training Program
“Recently one of our clinics was experiencing some challenges with patient booking, team energy, and overall vision and direction. Berni was like a breath of fresh air, and with her ‘In Office Review’ she helped clarify and unite our purpose, made simple the process of clients pre-booking their adjustments months ahead, and inspired us to step up as a team. Thanks a million Berni.” Monib Waters, Waters Edge Chiropractic, Qld Australia
“This is the first time we as a Team at In-Motion Chiropractic have engaged in-service and we were extremely fortunate to have the amazing Berni Ireland here in person. Berni supported us in a way that was needed now. She listened, asked questions, streamlined systems and procedures, and provided us with practical applications, structures and solutions. These recommendations allow us more time to focus on client care and education. By encouraging us to think ‘outside-our-box’ Berni boosted our vision of seeing everyone under chiropractic wellness care. Through Berni’s enthusiastic guidance we ultimately can go forth and achieve this with confidence. This was a very thought provoking, inspiring and focussed educational in-service delivered with Certainty. Above all, Berni achieved this with her positive, reassuring, loving and supportive approach. Fantastic investment recommended to everyone!” Glenda & David Froyland
Create a more efficient, professional and harmonious front office within your practice through Powerful Practices International’s powerful training tools. Designed to meet your immediate practice needs, these resources will assist you in saving time, money and frustration. Develop a smooth flowing and highly effective team with our programs and procedures.
Your strengths and challenges will be assessed to determine which aspects will make the biggest difference to your practice.
Some key areas that can be addressed are …
- Dealing with difficult situations – how to create a win/win.
- Your CAs ability to generate new clients for your practice.
- Empowering education your CAs can put into place every day with every client.
- Team synergy.
- Telephone etiquette – what, how and when to say it.
- Book control – block, cluster and scheduling.
Which areas could be improved in your practice?
Whichever areas you choose can be covered with solutions and action steps individualised to you! Our highly experienced coach and mentor; Berni Ireland CCA offers you a wealth of knowledge and skills from a very diverse cross section of Chiropractic practices in the roles of CA, Office Manager, Consultant and Trainer.
“Berni, your certainty, excitement and experience proved invaluable during our training session and we’re ever so grateful for your help in getting us back on track. You were able to pinpoint what had been right under our noses and holding us back and we thank you very much. A job well done!” Team Hawthorne Chiropractic
You can create the streamlined practice of your dreams!
Contact our office for registration on firstname.lastname@example.org
Click below for more valuable resources:
– Group Coaching
This group coaching is for 2 – 4 people and is tailored to suit each individual needs. For more information, please email us and we will get back to you asap.
We have free resources to support you and your team, simply type in your area of need in the ‘search button’ in the top right hand corner. You can access valuable articles such as:
Call Berni Ireland on 0412 415 719 for further information.