One of our coaching clients from the Northern Territory recently took on a new associate in a novel way.
The principal knew that he needed to invest some time with his associate to assess her default procedures and to clearly convey his expectations. He also knew that having clearly written procedures for the associate and taking the time to explain them was imperative. What he did to get them both on the same page was truly remarkable!!
So, what did he do? Two days after the associate arrived, he opened an extra session just so that they could both see a new client and do a report each with the other DC present. At the end of each client, they allowed enough time to adjourn and discuss the pros and cons of each consultation. Together, they were able to align with their preferred best practice.
The benefits of creating this time are innumerable:
- the associate feels listened to, appreciated, valued and a worthy contributor
- the principle can often learn from new ideas and be reminded of old habits they may have fallen into
- both chiropractors will own the agreed procedures because they have both contributed. When the associate is simply told what has to be done, there is often resistance to comply.
Everyone potentially loses in busy practices where principle chiropractors leave their new associates to observe and then practice with little or no support. A live and dedicated new client/report session such as this is a much better way to integrate a new associate.
Reference: Syllabus 5